Do you want to understand customer conversations clearly? How do you detect customer emotion? Are you still evaluating calls manually?   How do you evaluate more than 10000 calls?  Would you like to do all things  in a single software? If so, commence your journey with beyondQA AI Conversational Intelligence Software. 

Intent recognition engine : 

How do you understand the customer's real purpose?  BeyondQA conversational intelligence ai tool to identify reason behind every customer question.   

How it help for the business: 

It evaluates customer emotion profoundly so it can easily understand customer real pains. 

Conversation outcome tracking : 

beyondQA artificial intelligence call center software provides comprehensive details about after the conversation ends with the customer. It provides outcomes of conversations such as resolutions, escalations, and repeat contact. 

Voice, chat and email analysis : 

Another primary feature is omnichannel analysis. It analyzes voice, chat, email analysis comprehensively. 

Identify customer pain points: 

Business growth is inevitable.   Without understanding your customer you are not able to achieve the business goal.   Customer pain points provide comprehensive details about 

How can improve the product features

Is UI/UX appealing? 

How does Faq help for the customers?  

Detecting emerging trends? 

beyondQA customer conversation analytics tool effectively understood what kind of problem currently mentioned by customers.  Based on this, categories the issues as well as detect the emerging problems and trends. 

In the nutshell: 

Improve your business growth with the help of customer sentiment detection. It reveals the real pain point of your customers based on that can improve your product.