Unexpected medical emergencies can make travel urgent and stressful. In case you have to travel to see a seriously ill or hospitalized close relative, there could be special Delta medical emergency fares available for you. But these fares will be dependent on your eligibility and other conditions. If you need help with a separate United booking, United Airlines customer service can assist with United-related travel questions.

Does Delta Airlines Offer Medical Emergency Fares?

Yes. Delta provides fare services for medical emergencies for those eligible SkyMiles members who travel due to particular medical emergencies associated with an immediate family member. Organ donors can also become eligible under particular circumstances.

These scenarios may fall into eligible categories:

• Hospital stay: Traveling to visit an immediate family member in the hospital.

• Hospice Care: Visit an immediate family member in hospice care.

• Organ Transplant: Traveling to or from a hospital for organ transplant.

Please confirm your eligibility for fares and seat availability by contacting Delta Airlines.

How Can You Book a Delta Medical Emergency Fare?

The following information is necessary while asking for information about the options:

1. Contact Delta at 800-221-1212 or send Delta an instant message through its customer support.

2. Tell the situation and indicate your relation to the patient.

3. Give the necessary information: Delta may request the name and telephone number of the hospital or hospice.

4. Compare available fares and see if the medical emergency fare fits or if there is a lower published fare.

5. Confirmations needed: Confirm the presence of tickets and inconsistencies in fares prior to purchase.

Medical emergency fares cannot be purchased directly through Delta.com. For any assistance with a reservation on another airline, United Airlines Customer Service will provide assistance for a United Airways booking, while Delta will take care of its own medical emergency fares.

What Information Should You Prepare?

Delta could check the data and ask for documents.

Who Counts as an Immediate Family Member?

For Delta, the following family relationships exist:

• Spouse/domestic partner

• Parent, stepparent, parent-in-law

• Child, stepchild, son/daughter-in-law

• Sister/brother, stepsister/stepbrother, sister/brother-in-law

• Grandparent/grandchild

• Aunt, uncle, niece/nephew

Organ donors are allowed regardless of whether the recipient is an immediate family member.

Delta Medical Emergency Fare Rules at a Glance

International travel may have additional restrictions. Confirm the exact conditions with Delta before booking. Customer services of United Airlines can help with all kinds of questions regarding tickets and bookings of flights operated by United Airlines.

Frequently Asked Questions

Can I book a Delta medical emergency fare online?

No. Delta says these fares cannot be purchased directly on Delta.com. Contact the airline by phone or message.

Are medical emergency fares always cheaper?

Not necessarily. Delta suggests that customers compare the fares available, as a lower published fare might be available.

Will Delta waive all change fees?

Delta will waive service charges for the return flight on an eligible journey, but there could be fare differences.

Which airline should I contact for help?

Delta offers medical emergency airfares through direct contact with Delta. For assistance with a United reservation, contact the airline directly for booking-related questions.

Final Thoughts

The medical emergency fares offered by Delta may provide additional travel options for eligible passengers facing certain medical situations. Please collect all the required details and check flight availability directly with Delta. If you need assistance with a United booking, United Airlines customer service can help with United-related reservations and travel questions.