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2026-06-11 12:49:44 - Перевод -

Your Slowest Customer Service Channel May Be Costing You the Most Revenue

Businesses invest heavily in customer acquisition, marketing automation, and customer experience initiatives, yet many overlook one of the most influential customer touchpoints: email support. While live chat and phone support often receive the most attention, email remains a preferred communication channel for customers seeking detailed responses, documentation, billing clarification, account...

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